SUSE Support

Here When You Need Us

Does Rancher Support covers OpenStack clusters?

This document (000020491) is provided subject to the disclaimer at the end of this document.

Resolution

While the OpenStack node driver isn't officially supported by Rancher, you can still use Rancher to manage Kubernetes clusters on your OpenStack infrastructure. This requires creating custom clusters within Rancher, which means manually configuring details instead of using the pre-built driver.

Rancher Support can help troubleshoot issues related to Rancher itself, but their assistance won't extend to problems originating from the OpenStack platform. Their troubleshooting focuses on analyzing logs and collaborating through screen sharing sessions to identify the root cause. If the issue stems from OpenStack, you'll need to work directly with your OpenStack provider or maintainers for further assistance.

 

 

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020491
  • Creation Date: 11-Nov-2021
  • Modified Date:17-Jul-2024
    • SUSE Rancher
    • SUSE Rancher Longhorn

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

tick icon

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

tick icon

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

tick icon

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.